Customer Care Approaching People

The Approaching People workshop is an interactive workshop, which explores the issues and difficulties involved in making an effective approach.

We know that pushing, bullying, bludgeoning or haranguing people, to get them to alter what they are doing DOES NOT WORK!

The Approaching People workshop will help people to be able to move things forward, without pushing, forcing or telling others what to do, thus reducing conflict.

We know that making an effective approach, to remedy a situation requires the person doing it to have good interpersonal, communication, and influencing techniques.

The Approaching People workshop will help people to adapt and modify their personal style in making an approach, and become aware of the affect they are having on other people, thus increasing the chance of a successful outcome. It also focuses on resolving conflict when faced with awkward situations and 'problem people'.

For more information on Deal with it click here.